Referrals accepted 24/7: (424) 509-0878Fax: (424) 438-2585
For patients & families

Wound care at home, without the waiting room.

Our licensed wound care team comes to you, explains every step and keeps visiting until the wound closes.

A NewCare clinician talking with an older patient at home
Warning signs

Is it time to call a wound specialist?

Call us if a wound has any of these signs:

  • Not better after 2–4 weeks of care
  • A foot sore in someone with diabetes
  • A bedsore on the heel, hip or tailbone
  • A leg ulcer with swelling or darkened skin
  • A surgical incision that opened or keeps draining
  • New redness, warmth, odor or drainage
Book a wound evaluation
Clinician applying a foam dressing to a patient’s leg
Call 911 for heavy bleeding, a high fever with confusion, or redness that is spreading quickly. These need emergency care.
What to expect

Your first visits

  1. You or your doctor calls us

    Tell us about the wound. We ask a few questions and coordinate with your doctor.

  2. We schedule a visit

    A clinician comes to you within 48 hours of an accepted referral.

  3. Assessment and plan

    We measure and photograph the wound, review your health history and create a written plan.

  4. Treatment until healed

    Regular visits at home, with clear instructions for you and your caregivers in between.

No travel. No waiting room.

Our team comes to you at home, in assisted living or in skilled nursing facilities — so treatment fits the patient’s life, not the other way around.

Request a call back

Between visits

Caring for a wound at home

General tips to support healing. Always follow your clinician’s instructions.

Keep the dressing clean and dry

Change it only as your clinician instructed, and tell us if it gets wet or comes loose.

Wash your hands

Before and after touching the wound or dressing — and ask caregivers to do the same.

Take pressure off the wound

Change position often and use the cushions or offloading devices your clinician recommends.

Eat well and drink fluids

Protein, vitamins and fluids help the body heal. Ask us about nutrition if appetite is low.

Check your skin and feet

If you have diabetes, look at your feet every day for new sores, cracks or color changes.

Know when to call

Call us for new redness, warmth, swelling, odor, drainage, fever or increasing pain.

Questions

Frequently asked questions

How quickly can you see me?

A clinician sees the patient within 48 hours of an accepted referral. Call us any time — referrals are accepted 24/7.

Do you come to assisted living or a nursing facility?

Yes. We treat patients at home, in assisted living and board and care homes, and in skilled nursing facilities.

Do I need a referral from my doctor?

You can call us directly. We review each case and coordinate with your doctor, including any orders your insurance plan requires.

Is wound care covered by insurance?

We work with Medicare, Medi-Medi, commercial insurance, PPO and HMO plans, and self pay. We verify benefits and authorization before scheduling, so you know what to expect.

What areas do you serve?

Los Angeles, Orange, Riverside, San Bernardino, Ventura and Kern Counties. Call us to confirm coverage for your address.

What should I have ready for the first visit?

Your insurance card and ID, a list of your medications, any recent hospital or doctor records, and the wound supplies you are using now.

Book a wound evaluation

Call any time — referrals are accepted 24/7 and patients are seen within 48 hours.

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